Pledge of Professional Conduct
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N.A.P.P.S. Pledge of Professional Conduct
The Pledge of Professional Conduct is designed to guide members in the conduct of business, which
shall represent the highest standards of ethical behavior and humane attitudes towards animals and
people.
As a member of the National Association of Professional Pet Sitters, I hereby pledge:
Conduct
• To respect my fellow professional pet sitters and to treat employees, customers, and competitors
with honesty and integrity;
• To refrain from saying, writing, or doing anything which would defame my competitors or bring
embarrassment or dishonor to the pet sitting industry;
• To operate my pet sitting business in a professional manner and to enhance the pet sitting
industry within the community.
Service
• To deliver skillful, safe, compassionate care to all pets entrusted to my supervision;
• To keep all client information confidential;
• To safeguard the client's residence by taking all reasonable precautions.
Education
• To learn as much as possible about my career as a professional pet sitter so that I can provide
superior service to each client;
• To support and encourage responsible pet ownership with my customers as well as my
community;
• To continually improve my knowledge of the pet sitting profession by participating in educational
opportunities.
Legal
• To comply with all local ordinances relating to the care and keeping of animals; and to obey all
regulations, Federal, State, and local, which pertain to pet sitting businesses;
• Not to promote a product or service in connection with NAPPS without the written consent of the
Board of Directors of the Association.
Reprinted with written permission from the National Association of Professional Pet Sitters.
Client Testimonials
Our home is full of furr, fun and excitement! 8 Cats and 4 Dogs, and with our K-9 family 2 are special
needs. Tom Sousa came to our home during a week of real need and took such wonderful care of
everyone. Tom not only looked after the pets medical needs, he exercised the dogs and then spent time
learning the personalities of the kitties. That is no small task!
We are very pleased with Red Dog Canine Concierge, Inc.'s services and only hope Tom will continue to be
a part of our extended family.
Respectfully,
Richard and Ann Harman
Mulberry, Florida
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I have to say, My wife and I were quite nervous about leaving 6 of our dogs and our 2 cats in someone
else's hands during our out of state trip, but Tom Sousa of Red Dog Concierge, Inc. did a remarkable job.
Tom called me everyday with an update on how our pets were doing. I think he did an outstanding job.
When I returned our dog's were healthy and happy. Our house was clean just the way we left it. Tom
shows a lot of attention and affection to our animals. It's not easy to leave our four legged "kids", but I
know Tom would treat them as if they were his own. I'll definitely use the services of Red Dog Canine
Concierge, Inc. again!
Chris and Casey Keen
Mulberry, Florida
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"Tom runs a very professional operation at Red Dog Canine Concierge, Inc. I'm impressed with his
commitment to doing things the right way and his obvious concern for my pets' welfare."
Steve Cuddeback
Lakeland, Florida
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It's never easy going on the road and leaving our "kids" behind. We would never dream of boarding them
as they would be miserable the whole time. We have used pet sitters in the past and have found it to be the
best option for our 2 dogs and 2 cats. After picking up one of Tom's cards at a local specialty dog boutique,
we decided to try his service. Are we ever happy that we did! The professionalism and animal knowledge
that Tom brought with his service was quite refreshing. He called us with daily reports on our pets, and his
passion and enthusiasm for his work and for meeting our expectations sold us. Whenever we need to travel
and can't take the "kids", we will most surely be calling on Tom Sousa and Red Dog Canine Concierge, Inc.!
James Wilmot
Lakeland, Florida
